Voice Process Specialist

Lead Quality Specialist & Voice Process ExpertWe are seeking a seasoned professional to spearhead our efforts in enhancing Transactional Quality and Delivery. As a Lead Quality Specialist, you will play a pivotal role in driving continuous improvement initiatives.Key Responsibilities:Develop and implement process improvements to enhance quality...

Job Title: Customer Support AssociateWe are seeking experienced and skilled professionals to join our team as Voice Process Associates. As a key member of our customer support team, you will be responsible for handling inbound and outbound customer calls from US clients.The ideal candidate should possess excellent English communication skills, experience in...

Senior Customer Support Representative OpportunityWe are seeking a skilled Senior Customer Support Specialist with extensive experience in international billing voice processes. This role involves handling inbound calls and chats from global clients, ensuring accurate billing support, and delivering exceptional customer experiences.Key...

About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

About the RoleOur organization seeks a skilled and experienced BPO Trainer to oversee the development of training content for international inbound voice processes.

Job Title: US Voice Appointment SpecialistLocation: Work from HomeShift: Late Night/Early Morning (India Time)Industry Preference: DentalJob Overview:We are seeking a dynamic and motivated individual to join our team as an Appointment Specialist with expertise in the US voice market. The ideal candidate should possess excellent English communication skills,...

Job Summary:We seek highly motivated Voice Process Associate professionals to support US-based clients with excellent English communication skills and international voice process experience.Key Responsibilities:Handle inbound and outbound customer calls from US clients.Resolve product, service, billing, or technical issues promptly.Maintain accurate records...

Healthcare Process SpecialistWe are seeking a skilled and experienced professional to develop and implement healthcare processes that meet the highest standards of quality and excellence.Job Overview:The ideal candidate will have excellent English communication skills, at least one year of international voice experience, and a willingness to learn and grow....

Job Type: Full-time, permanent positionAbout the role:This is a client-facing voice process role where you will be interacting with customers to provide them with excellent service.We are looking for individuals who possess excellent verbal communication skills and are flexible to work in US night shifts.The ideal candidate should have a strong ability to...

Leading BPO in Kolkata Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7 QC tools CTC Upto 6.5 LPAUS SHIFTSLooking for Excellent Communication Skills Virtual Interviews WORK FROM OFFICEEducation- Graduate / Under Graduate Experience required-2years +...