
US Voice Appointment Scheduler
4 days ago
Job Title: US Voice Appointment Specialist
Location: Work from Home
Shift: Late Night/Early Morning (India Time)
Industry Preference: Dental
Job Overview:
We are seeking a dynamic and motivated individual to join our team as an Appointment Specialist with expertise in the US voice market. The ideal candidate should possess excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.
Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients in the US.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in the CRM.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Required Skills and Qualifications:
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is highly preferred.
- Strong organizational and time-management skills.
Benefits:
A competitive split pay structure linked to performance and appointment booking success.
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