
Lead Quality Specialist
12 hours ago
We are seeking a seasoned professional to spearhead our efforts in enhancing Transactional Quality and Delivery. As a Lead Quality Specialist, you will play a pivotal role in driving continuous improvement initiatives.
Key Responsibilities:
- Develop and implement process improvements to enhance quality delivery
- Collaborate with stakeholders to set up and customize processes to meet client expectations
- Evaluate the effectiveness of quality interventions and drive compliance
- Provide leadership and direction to build high-performing teams
- Ensure seamless execution of quality functions across all phases
- Drive process control, audit requirements, and provide feedback to front-line teams
Requirements:
- Prior experience in quality management or a related field
- Strong people management skills and ability to lead initiatives to closure
- Excellent communication and data interpretation skills
- Ability to prioritize tasks and work under pressure
- Detail-oriented with strong organizational skills
Benefits:
- Opportunity to drive meaningful change and improve quality delivery
- Collaborative work environment with a talented team
- Chance to develop and implement innovative solutions
About the Role:
This is an exceptional opportunity for a skilled professional to join our team and make a lasting impact on our quality operations.
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