F&B Hostess
2 weeks ago
Job Title: F&B Hostess - Guest Service Expert
Job Summary:
We are seeking a highly skilled F&B Hostess to join our team at Accor Hotel. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Guest Service: Greet guests upon arrival, manage reservations, and ensure a smooth seating process.
- Communication: Maintain open communication with guests, staff, and management to ensure a positive experience.
- Teamwork: Collaborate with colleagues to achieve excellent service standards and maintain a clean and organized environment.
- Problem-Solving: Anticipate and resolve guest complaints in a professional and courteous manner.
Requirements:
- Experience: Relevant experience as a F&B Hostess or similar is an asset.
- Education: Diploma/BS degree in hospitality management, business administration, or related field.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
Working Conditions:
This role requires flexibility and the ability to work varied shifts, including evenings and weekends.
Accomplishments:
As a successful F&B Hostess, you will have the opportunity to develop your skills and knowledge in guest service, communication, and teamwork. You will be part of a dynamic team that is passionate about delivering exceptional service and creating memorable experiences for our guests.
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