Food and Beverage Hostess

2 weeks ago


udaipur, India AccorHotel Full time

Key Responsibilities:

  • Guest Engagement: Warmly welcome guests upon arrival escort them to their tables and ensure their comfort throughout their dining experience.

  • Menu Knowledge: Provide detailed information about menu items including ingredients and preparation methods and make recommendations based on guest preferences.

  • Order Management: Take accurate food and beverage orders from guests ensuring all special requests are communicated to the kitchen and bar.

  • Service Coordination: Work closely with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.

  • Upselling: Proactively promote menu items beverages and special promotions to maximize revenue opportunities.

  • Quality Assurance: Monitor and ensure the quality of food and beverage presentation meets Fairmont standards before serving to guests.

  • Problem Resolution: Address any guest concerns or complaints promptly and professionally striving to resolve issues to the guests satisfaction.

  • Team Collaboration: Collaborate with fellow team members to provide seamless service and contribute to a positive working environment.

  • Hygiene and Safety: Adhere to hygiene and safety regulations to maintain a clean and safe work environment for guests and colleagues.


Qualifications :

  • Previous experience in a similar role within the hospitality industry preferred.
  • Excellent communication and interpersonal skills with the ability to engage positively with diverse guests.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a fastpaced environment and handle multiple tasks simultaneously.
  • Flexibility to work shifts including weekends and holidays as per business needs.
  • Knowledge of food and beverage operations including wine service is an advantage.
  • Diploma or degree in hospitality management or a related field is desirable.


Remote Work :

No


Employment Type :

Fulltime



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