
Sales and Service Professional
6 days ago
We are seeking a highly skilled professional to fill the role of Sales and Support Associate. In this position, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring seamless communication across multiple channels.
- Key Responsibilities:
- Respond promptly and effectively to support tickets and wholesale customer inquiries.
- Manage and run successful crowdfunding campaigns that drive sales and revenue.
- Carry out sales and support tasks as directed by management.
- Ensure consistent, detail-oriented communication and follow-through on all customer interactions.
- Assist in avoiding obstacles to productivity and meeting deadlines.
To excel in this role, you will need:
- Technical Skills:
- Proficiency in QuickBooks Online, Google Suite, Teamwork.com, Adobe Acrobat Sign, Adobe Creative Cloud, inventory management tools (SKU Vault), and Shipstation.
- Qualifications:
- A bachelor's degree in Business, Communications, or a related field.
- Proven 5+ years of experience in sales or customer support roles.
- Strong communication skills, fluent in written and spoken English.
- Resilient, proactive, and highly organized with the ability to manage deadlines.
- Experience with customer-facing communication across multiple channels.
This is a full-time remote position offering excellent growth opportunities, flexibility, and a competitive compensation package.
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