IT Mac Specialist

3 weeks ago


Mumbai, Maharashtra, India Care infotech Full time

Care Infotech is seeking a skilled Mac Engineer to join our dynamic team. As a Mac Engineer, you will be responsible for the deployment, configuration, and maintenance of Mac systems within our organization. Your expertise will be crucial in ensuring seamless integration, optimal performance, and security of all Mac-related infrastructure. You will collaborate with cross-functional teams to troubleshoot and resolve technical issues, deliver exceptional user support, and contribute to continuous improvement initiatives. If you have a strong background in Mac OS environments, a passion for technology, and a commitment to excellence, we invite you to apply for this exciting opportunity at Care Infotech.

Key Responsibilities
  • Provide technical support and troubleshooting for macOS systems, ensuring minimal downtime and high efficiency.
  • Manage software installations, updates, and configurations on Mac devices to maintain optimal performance and security.
  • Collaborate with IT teams to integrate Mac systems with other network resources and ensure seamless interoperability.
  • Develop and implement automated processes for device management, including patch management, backups, and system monitoring.
  • Educate and train end-users on best practices for using Mac systems and applications, enhancing their productivity and technical proficiency.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in macOS support and troubleshooting.
  • Proficiency in Mac hardware and software, including macOS, iOS, and related applications.
  • Experience with MDM solutions for macOS devices, such as Jamf or similar.
  • Strong communication and interpersonal skills to effectively collaborate with team members and clients.

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