Training Program Developer

1 day ago

Kozhikode, Kerala, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 10,00,000
The Role of a Training Specialist is to develop and implement effective training programs that enhance the skills and knowledge of our employees. This involves conducting training needs assessments, designing and delivering training sessions, and evaluating their effectiveness.

Key Responsibilities:
  • Developing Training Content: Create engaging and relevant training materials, including role plays, simulations, and case studies tailored to our work environment.
  • Conducting Soft Skills Training Programs: Design and deliver training sessions focused on communication, email etiquette, customer handling, conflict resolution, time management, team collaboration, and leadership essentials.
  • New Hire Induction and Refresher Sessions: Tailor induction training for new hires and refresher sessions for existing employees to enhance their skills and knowledge.
  • Training Needs Assessment: Identify training needs through surveys, performance reports, and manager feedback to ensure targeted development programs.
  • Coaching and Mentoring: Provide guidance and support to employees to improve their customer interaction, empathy, and problem-solving skills.
  • Evaluating Training Effectiveness: Measure the success of training programs through feedback, assessments, and on-the-job performance evaluations.
  • Collaboration with Operations and HR Teams: Work closely with operations and HR teams to align training modules with business objectives and drive employee growth.

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