Post-Sales Support Transformation Leader

1 day ago


Kolkata, West Bengal, India beBeeTransformation Full time ₹ 1,04,000 - ₹ 1,30,878

Drive Transformation, Deliver Results

Job Summary

We are seeking a skilled Senior Associate to join our team and drive transformation in post-sales support. The ideal candidate will have strong analytical and research skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Respond promptly to customer inquiries via phone or email
  • Address and resolve customer complaints effectively
  • Provide customers with updates on their order status
  • Offer detailed information about products and services to customers
  • Gather customer feedback to improve service quality
  • Foster strong relationships with key customers
  • Maintain records of customer interactions and resolutions
  • Cross-functional collaboration with other departments to resolve issues
Requirements
  • Bachelor's degree in business, Supply Chain, or Engineering or equivalent degree
  • Excellent written and verbal communication skills
  • Proficiency in MS office tools
  • Aerospace background is preferred
  • Prior experience in post-sales activities
  • Ability to work under pressure and flexibility in working hours
Benefits

Join a dynamic team of transformation leaders who drive change for global enterprises. Enjoy hands-on experience, mentorship, and continuous learning opportunities. Thrive in a values-driven culture that fosters courage, curiosity, and innovation.

About Us

We are a technology company committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. We do not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.



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