Post-Sales Support Specialist

1 day ago


Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title

We are seeking a highly motivated and analytical individual to join our team. As a key member, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining strong relationships with key customers.

Responsibilities:
  • Respond promptly to customer inquiries via phone or email
  • Address and resolve customer complaints effectively
  • Provide customers with updates on their order status
  • Offer detailed information about products and services
  • Gather customer feedback to improve service quality
  • Foster strong relationships with key customers
  • Maintain records of customer interactions and resolutions
  • Cross-functional Collaboration with other departments to resolve issues
Requirements:
  • Bachelor's degree in business, Supply Chain, or Engineering or equivalent degree
  • Excellent written and verbal communication skills
  • Proficiency in MS office tools
  • Aerospace background is preferred
  • Prior experience in post-sales activities
Benefits:
  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities


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