Telecom Specialist

Job OpportunityWe are seeking a highly skilled Process Development Specialist to join our team. As a Process Development Specialist, you will be responsible for training employees on cutting-edge telecom processes and international BPO.Key ResponsibilitiesDeliver engaging training sessions to employees on telecom process and international BPO.Maintain...

Job Title:Technical Assistance Center SpecialistJob Description:As a Technical Assistance Center Specialist, you will play a critical role in supporting and managing voice/telecom networks. You will be responsible for troubleshooting VoIP services and working closely with global vendors and carriers to ensure seamless operations.This role involves providing...

Senior Technology Specialist OpportunityWe are seeking a highly skilled Senior Technology Specialist to join our organization. The ideal candidate will have extensive experience in designing and implementing solutions using the Matrixx Digital Commerce Platform (DCP).This is a challenging role that requires a deep understanding of online charging systems,...

Estimation Specialist RoleWe are seeking a highly experienced Estimator who is passionate about the broadband, telecom, and outside plant industry. The ideal candidate will have in-depth knowledge of industry requirements for all outside plant engineering and construction needs and possess the expertise to properly price projects accordingly.Job...

Business Operations RoleWe are seeking a skilled Business Operations Specialist to drive client onboarding, streamline coordination with telecom operators, and monitor messaging traffic efficiently.Key Responsibilities:Customer Success:Coordinate end-to-end client onboarding by gathering information and technical requirements, provisioning accounts, and...

Unlock the power of automation to drive digital transformation and enhance operational efficiency.As a seasoned automation expert, you will help organisations harness the potential of data to improve customer experiences, develop new revenue streams, and lower business costs. With over 80% of the Fortune 100 trusting our client for data solutions, you will...

Job Title:We are seeking a skilled Cisco Unified Contact Center Enterprise (UCCE) professional.About the Role:This is an exciting opportunity for a highly motivated and experienced UCCE specialist to join our team.Key Responsibilities:Solution Support: Provide top-notch support for Cisco UCCE, UCCX, PCCE solutions, and third-party call recording...

**Job Summary:**We are seeking a highly skilled Technical Support Specialist to provide technical troubleshooting support over the phone to our global customer base.The successful candidate will have experience in BPO or the service industry and possess excellent communication skills. They must be able to handle sensitive customer information with care and...

Job Role OverviewThe Service Desk Analyst position is a critical component of our customer support infrastructure.Main Responsibilities:Efficiently handle escalated calls from the first-level support team to ensure seamless customer experience.Maintain a high resolution rate within agreed service level agreements (SLAs) for ticket volume and time.Foster...

About the RoleWe're seeking a seasoned Data Engineer to design and build robust data pipelines, drive business outcomes with data-driven insights, and lead cross-functional teams in telecom and IT asset management.The OpportunityAs a Senior Data Engineer, you'll architect scalable data solutions, develop high-performance database structures, and integrate...