
Customer Support Specialist
2 weeks ago
The Service Desk Analyst position is a critical component of our customer support infrastructure.
Main Responsibilities:- Efficiently handle escalated calls from the first-level support team to ensure seamless customer experience.
- Maintain a high resolution rate within agreed service level agreements (SLAs) for ticket volume and time.
- Foster adherence to quality standards, regulatory requirements, and company policies in all interactions.
- Promote positive customer satisfaction through defined resolution rates and average handling times.
- Accurately update worklogs and maintain shift schedules for efficient escalation processes.
- Streamline queue management to achieve timely case closure.
This role requires hands-on experience with mobility-related applications, desktop/system-related issues, and proficiency in troubleshooting Outlook, VPN, Citrix, and VDI-related problems.
Candidates with in-depth knowledge of MS Office/O365 and telecom expertise will be highly regarded.
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Customer Service Support Specialist
7 days ago
Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000Job Title: Customer Service Support SpecialistAbout the RoleWe are seeking a highly skilled Customer Service Support Specialist to educate potential customers about our product and service. The ideal candidate will be responsible for handling questions, comments, and complaints regarding our business, with the ultimate goal of providing positive customer...
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IT Support Specialist
2 weeks ago
Gandhinagar, Gujarat, India Tanish Info Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionTanish Info Services, equipped with vast experience in Business Process Automation, offers industry-standard development tools, IT-enabled services, and customized software solutions. Our services cater mainly to organizations requiring extensive communication between themselves and their customers, with an emphasis on network security,...
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Customer Support Specialist
2 weeks ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 40,00,000Job OpportunityWe are seeking an exceptional professional to provide top-notch customer service and support. Our ideal candidate will be passionate about delivering customized solutions tailored to the unique needs of every business.Our services include end-to-end business solutions, customer support (chat/email/voice), sales support, back office support,...
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E-Commerce Customer Support Professional
1 week ago
Gandhinagar, Gujarat, India beBeeSupport Full time ₹ 5,50,000 - ₹ 8,50,000Customer Support Specialist OpportunityWe are seeking a skilled and detail-oriented customer support specialist to join our team. This individual will be responsible for providing exceptional support to our customers, resolving issues efficiently, and maintaining a positive reputation for our organization.Key Responsibilities:Troubleshoot and resolve complex...
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Customer Support Specialist
1 week ago
Gandhinagar, Gujarat, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 30,00,000Job TitleWe are seeking a highly skilled and motivated Technical Support Lead to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer support and driving process improvements.The ideal candidate will have 5+ years of experience in technical support, customer operations or a similar role. They will...
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Technical Customer Support Professional
2 weeks ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Customer Support Specialist JobWe are seeking a skilled and empathetic Customer Support Specialist to join our team.Job Overview:This role involves supporting users of our SaaS platform, ensuring they have a smooth, positive experience across every touchpoint.Key Responsibilities:Customer Support & CommunicationRespond promptly to customer inquiries via...
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IT Support Specialist
1 week ago
Gandhinagar, Gujarat, India beBeeSupport Full time ₹ 50,00,000 - ₹ 80,00,000Job OverviewWe are seeking a highly motivated and customer-focused IT professional to join our team. As an IT Support Specialist, you will be the first point of contact for all IT-related issues and requests.This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing exceptional customer...
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Customer Support Specialist
2 weeks ago
Gandhinagar, Gujarat, India beBeeCustomerCentric Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job TitleAbout us:We provide construction services. Our goal is to build trust among customers, professionals, and vendors.We are disrupting the sector using technology and process. We have covered 12 cities in 15 months and plan to expand further.Role OverviewThis role involves resolving customer queries, complaints, and escalations effectively, ensuring...
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Customer Support Specialist
2 weeks ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Overview:This role involves delivering exceptional customer service and support via phone calls.Key responsibilities include making outbound calls to insurance companies and end customers, verifying patient eligibility, obtaining prior authorization, requesting payer information, and completing transactions.Inbound calls require working collaboratively...
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Technical Support Specialist
1 week ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,20,000**Help Desk Support Specialist Job Summary:**We are seeking a highly skilled and organized Help Desk Support Specialist to handle customer support activities, including receiving incoming calls, chats, emails & tickets to provide end-to-end technical and general support resolution.This role requires a strong understanding of technology, software, and...