Cisco UCCE Solution Specialist

Job OverviewThis role is centered around advanced technical support for Cisco UCCE and release management.Main Responsibilities:Leverage expertise in resolving complex UCCE and third-party call recording platform issues.Analyze and troubleshoot fundamental Cisco ICM/CCMP/CVP/CUIC problems.Create MACD in Cisco UCCE and IPT systems.Demonstrate an understanding...

Join a dynamic team of experts who deliver cutting-edge contact center solutions. As a seasoned Cisco UCCE CVP Engineer, you will be responsible for designing and implementing robust contact center architectures using Cisco Unified Contact Center Enterprise (UCCE) and Customer Voice Portal (CVP) technologies.The ideal candidate will possess a strong...

Job OverviewWe are seeking an experienced professional to lead our contact center deployments, IVR self-service scripting, and Cisco Cube integration.The successful candidate will be responsible for designing, implementing, and supporting Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions.Develop...

Expert Voice Engineer WantedWe are seeking a highly skilled voice engineer with extensive experience in supporting Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.The ideal candidate will possess strong knowledge of Cisco ICM/CCMP/CVP/CUIC and troubleshooting, as well as the ability to create MACD creations in Cisco UCCE and IPT...

Job TitleWe are seeking an experienced CTI Professional to join our team.Job DescriptionThe CTI Administrator will be responsible for the implementation and maintenance of CTI platforms, including design, development, and troubleshooting. The ideal candidate will have a strong understanding of computer telephony integration (CTI) and experience working with...

Job Title: VoIP Network EngineerAbout the RoleWe seek a skilled UCCE professional to drive seamless customer experiences.This opportunity is ideal for someone with hands-on experience in Cisco Contact Center Enterprise components and a passion for delivering exceptional service.Main Responsibilities:Install, configure, and maintain UCCE components including...

L4 UC Engineer RoleDuration: 10+ Years of Experience, Remote Work OptionKey Responsibilities:Unified Communications Architecture & Design: Deep expertise in Unified Communications Products such as CUCM, CUC, IM & Presence, and Expressways. Proficient in designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.PSTN...

Job Title: Network Infrastructure SpecialistKey Responsibilities:Collaborate with Internet Service Providers to resolve connectivity issues and ensure high-performance WAN links between remote sites.Proactively detect and respond to network incidents, adhering to established escalation procedures and communication protocols.Deliver in-depth reports on...

Our organization is seeking a skilled Mobility Solutions Expert to join our team. The ideal candidate will possess excellent technical expertise and the ability to deliver innovative solutions to customers in the mobility space.Technical Requirements:Cloud-Native Mobility Infrastructure & Virtualization: Experience with Red Hat OpenShift, Kubernetes, Docker,...

Job Title: Senior Network Infrastructure SpecialistWe are seeking a seasoned professional to take on the role of Senior Network Infrastructure Specialist. This position involves providing remote support to various customers, focusing on managing Cisco network devices and delivering 24/7 support.Key Responsibilities:Network Design and Implementation:...