
Account Growth Specialist
5 days ago
About us
Job DescriptionWe enable a thriving workforce through comprehensive learning solutions.
Our managed learning services weave together the best of learning theory, technology, operations, and services.
Role OverviewThis role supports senior account leadership in growing sales to clients across regions.
- Manage key client accounts under guidance from an Engagement Director.
- Discover new opportunities by engaging with client stakeholders.
- Create materials and presentations to support upsell or renewal opportunities.
- Lead documents for RFI and RFP responses, including slide decks and solution overviews.
- Prepare and present QBRs and other governance activities.
- Track win/loss data and sales KPIs to drive improvement.
- Conduct research on client organization changes that could signal opportunities.
- Collaborate on aligning internal solutions to unmet client needs.
- Respond to client queries and escalate issues where needed.
- Contribute to preparation of business reviews, presentations, and reports.
You will be responsible for:
- Client relationship development and management.
- Presentation skills to create a strong impression on NIIT capabilities.
- Clear communication in both verbal and written formats.
- Strong organizational and time-management abilities.
- Analytical mindset with comfort working with data and reporting tools.
To succeed, you will need:
- 4–8 years of experience in account coordination, client services, project management, or operations roles.
- Experience working in professional services, learning, or talent development sectors.
- Demonstrated ability to support client relationships and manage operational details.
- Exposure to multi-stakeholder environments and handling multiple priorities.
We are an equal opportunity employer. We evaluate qualified applicants without regard to protected characteristics.
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