Frontline Customer Support Associate

2 days ago


Anantapur, Andhra Pradesh, India beBeeCommunication Full time ₹ 3 - ₹ 6

Customer Service Specialist Role Overview

We are seeking a customer-focused individual to join our team. As a fresher, you will be trained to handle customer inquiries, resolve issues, and ensure a positive customer experience.

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally.
  • Assist customers with queries, complaints, and product/service information.
  • Provide timely responses to customer concerns.
  • Maintain records of customer interactions and update databases.
  • Escalate complex issues when necessary.
  • Deliver excellent service to ensure customer satisfaction.

Requirements:

  • Excellent verbal and written communication skills.
  • A positive attitude, patience, and problem-solving ability.
  • A willingness to work in shifts if required.

This role requires good communication skills, patience, and a willingness to learn. If you have a passion for delivering exceptional customer service, we encourage you to apply. You will be expected to develop strong relationships with our customers through effective communication and issue resolution.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of professionals.

About the Team:

We are a team of dedicated individuals who are passionate about delivering exceptional customer service. We believe that our customers are at the heart of everything we do and we strive to provide a positive experience for them at all times.



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