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Customer Support Specialist
3 weeks ago
We are seeking a dedicated professional to provide top-quality support to customers over inbound calls. As a key member of our team, you will be responsible for resolving customer issues in a timely and professional manner.
Key Responsibilities:- Deliver exceptional customer service and resolve customer complaints efficiently
- Collaborate with the team to achieve sales and service goals
- Stay up-to-date on company products and services to effectively address customer inquiries
- Meet or exceed performance metrics and standards
- Minimum 12th pass (Graduates/Diploma holders preferred)
- Good English communication skills (neutral accent preferred)
- Flexibility to work night shifts (US time zone)
- Freshers and experienced candidates both welcome
- Competitive compensation package
- Free cab drop (night shift safety)
- Subsidized meals + travel allowance
- Attendance bonus: ₹1,000/month
- Annual bonus: up to ₹15,000
- PF & ESI benefits
- Dynamic and supportive work environment
- Recognition and rewards for outstanding performance