Support Specialist

1 day ago

Anantapur, Andhra Pradesh, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 3,50,000
About This Role

Gemni, a leading manufacturer of machinery for the food industry, is seeking a Customer Support Specialist to join its team. The ideal candidate will have exceptional communication skills and experience in customer service or marketing.

The successful candidate will be responsible for managing large volumes of customer interactions, generating sales leads, and building sustainable relationships through open and interactive communication.

This role involves working closely with the organization to ensure seamless customer service and support.

Key Responsibilities
  • Manage large amounts of customer emails, calls, and other interactions
  • Generate sales leads through proactive outreach and relationship-building
  • Coordinate with customers and internal stakeholders to resolve issues and meet their needs
  • Develop and maintain accurate records of customer interactions and account information
Requirements
  • Proven customer service or marketing experience
  • Excellent verbal and written communication skills
  • Strong active listening skills and ability to handle multiple priorities simultaneously
  • Fluency in English (verbal and written)
  • Proficiency in Microsoft Office applications

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