
Expert Debt Reduction Specialist
6 days ago
As a key member of our contact center team, you will play a pivotal role in supporting Canadians struggling with financial distress. Our mission is to provide legal debt reduction solutions through government-approved programs.
The successful candidate will be responsible for guiding clients through their first conversation about financial relief options, providing expert advice and support throughout the process.
This is not cold calling – our leads come from inbound sources such as social media, referrals, and marketing campaigns. Your primary goal will be to make outbound calls to clients who have submitted an inquiry on our website, helping them achieve financial stability through personalized service.
You will be expected to achieve individual and team sales targets while maintaining accurate records in our CRM system and following up consistently with clients.
Additionally, you will contribute to sales strategies and team growth initiatives, working collaboratively with your colleagues to drive results.
Key Skills and Qualifications- Proven sales or collections experience in the financial services industry (BPO, international voice process)
- Strong spoken English with a neutral accent
- Excellent phone presence and presentation skills
- Comfort with CRM systems and multi-tasking
- Minimum graduate degree required
- Permanent night shift (7:30 PM – 4:30 AM IST) with fixed schedule and weekly offs
- Growth opportunities in a fast-expanding international business
- Modern office environment in Thane
- Supportive, performance-driven culture
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