Client Service Professional

2 days ago

South Mumbai, India beBeeClient Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title

We are seeking a detail-oriented and organized Client Service Representative to join our team. As a Client Service Representative, you will be responsible for managing day-to-day communication with clients, understanding their needs, and helping deliver timely responses.

In this role, you will work closely alongside experienced professionals on real branding, campaign, and digital projects. You will not only manage timelines and communication but also learn how strategy and creativity come together to shape powerful brand work.

Candidates from diverse backgrounds are encouraged to apply. What You'll Get To Do:

  • Assist in managing day-to-day communication with clients, understanding their needs and helping deliver timely responses.
  • Work closely with internal teams to understand briefs, organize deliverables, and see how great work is built from the ground up.
  • Join brainstorming sessions, brand strategy discussions, and creative idea reviews and add your voice.
  • Learn how to translate a brief into creative action with mentorship from seniors.
  • Track deliverables, approvals, and deadlines to ensure projects run smoothly and stay on schedule.
  • Learn how to conduct market and competitor research to add context and insight to our creative approach.
  • Observe and assist in campaign presentations, client reviews, and post-campaign reports.
  • Assist the Senior Manager as needed to ensure seamless client servicing.

What We're Looking For:

  • Bachelor's degree in Business Administration, Marketing, Communications or related field.
  • 2 years of experience in client servicing, preferably at a creative, branding, or digital agency.
  • A strong communicator who is curious, proactive, and willing to learn from senior team members.
  • Comfortable juggling multiple tasks and deadlines and not afraid to ask questions.
  • Familiarity with digital platforms and a willingness to explore new tools.
  • Comfortable working with designers, writers in a hybrid setup.

Why Work with Us?

  • Flexibility to create wherever you thrive.
  • A dynamic workspace where ideas soar.
  • Design-Centric Culture: Five-day workweeks to keep your creativity sharp.

Excited to help shape brands and build strong client relationships?

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