
Resident Services Manager
1 week ago
The Resident Services Manager is responsible for ensuring the health, security, and student-friendliness of hostel premises. This includes maintaining compliance with university policies and addressing the needs of residents.
Key Responsibilities:- Hostel Operations:
- Oversight of day-to-day hostel operations including accommodation, maintenance, housekeeping, and catering services.
- Management of hostel room allocation and upkeep of updated records of hostel occupancy.
- Monitoring of hostel infrastructure and prompt reporting of maintenance issues.
- Ensuring hygienic conditions and proper functioning of hostel facilities.
- Student Welfare & Discipline:
- Maintenance of discipline, order, and decorum among hostel residents.
- Addressing grievances and providing counseling support to students.
- Ensuring the safety, security, and well-being of students within hostel premises.
- Enforcement of hostel rules, regulations, and code of conduct.
- Coordination & Supervision:
- Supervision of support staff including ward boys, housekeepers, and security personnel.
- Coordination with mess staff to ensure quality food service and timely meals.
- Liaison with university administration on hostel-related matters.
- Organization of hostel activities, orientation, and community-building events.
- Safety & Security:
- Ensuring secure arrangements within hostel premises.
- Maintenance of visitor records and restriction of unauthorized entry.
- Prompt action during emergencies (medical, safety, or disciplinary).
- Compliance with fire safety and health regulations.
- Bachelor's / Master's degree preferably in Management, Social Sciences, Education, or related field.
- Minimum 5 years of experience as a Resident Services Manager / Administrator preferably in an educational institution.
- Ex-Serviceman preferred.
- Strong leadership, interpersonal, and conflict resolution skills.
- Ability to handle emergencies with calmness and responsibility.
- Proficiency in MS Office and record-keeping.
- Willingness to reside in hostel premises.
- Approachable, student-friendly, and disciplined attitude required.
- Strong communication skills in English and Hindi language.
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