
Customer Relationship Management Executive
1 day ago
Job Title:
We are seeking a seasoned professional to lead our Customer Relationship Management (CRM) strategy. As a key member of our sales and marketing team, the CRM Manager will be responsible for developing and implementing CRM strategies that drive business growth, analyzing customer data to identify trends and insights, and enhancing customer engagement.
Key responsibilities include overseeing customer communications, collaborating with sales and marketing teams to align efforts, creating reports on customer insights, and managing customer segmentation projects. The ideal candidate will have strong analytical skills, excellent communication skills, and experience in sales and market segmentation. Additionally, the ability to manage multiple projects simultaneously and possess excellent organizational skills is essential.
Required Skills and Qualifications:
- Strategic thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Experience in sales and market segmentation
- Project management capabilities
- Strong analytical and technical skills
- Bachelor's degree in Business Administration, Marketing, or a related field
- Previous experience in CRM, customer service, or related fields is a plus
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