
Order Management Specialist
6 days ago
Job Description
This role involves leading the implementation, customization, and support of order management solutions for clients. You will work closely with clients to understand their business requirements and translate them into system configurations and customizations.
Key Responsibilities:
- Lead the implementation and customization of order management solutions, ensuring adherence to project timelines and deliverables.
- Collaborate with clients to gather and analyze business requirements, translating them into system configurations and customizations.
- Configure and customize software to meet specific client needs, including menu layouts, pricing, promotions, and integrations with other systems.
- Conduct system testing and quality assurance to ensure the accuracy and functionality of order management solutions.
- Troubleshoot and resolve issues related to software, providing timely and effective support to clients.
- Collaborate with cross-functional teams to ensure seamless integration of software with other systems and processes.
- Provide training and support to end-users on software functionality, ensuring smooth adoption and utilization of the system.
- Stay up to date with industry trends and advancements in technology, providing recommendations for system enhancements and improvements.
- Assist in the development and maintenance of documentation related to software configurations, processes, and procedures.
- Participate in project planning and execution, ensuring successful implementation and client satisfaction.
- Mentor and provide guidance to junior team members, sharing knowledge and best practices.
Required Skills and Qualifications:
To be successful in this role, you should have:
- Experience with order management solutions and software customization.
- Strong technical skills, including programming languages such as Java.
- Excellent communication and collaboration skills.
- Ability to analyze complex business requirements and translate them into system configurations.
- Knowledge of industry trends and advancements in technology.
Benefits:
This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
Others:
This is an exciting opportunity to join a dynamic team and make a real impact on our clients' businesses.
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