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Key Account Relationship Specialist
3 weeks ago
We are seeking a highly skilled Key Account Relationship Specialist to build and maintain strong relationships with our clients. This role involves effectively managing client interactions, ensuring their satisfaction, and providing solutions to meet their needs.
Responsibilities:- Manage customer queries and concerns through various communication channels
- Convert leads into orders through effective negotiation skills
- Coordinate sales promotions with marketplaces and partners
- Partner with new clients and establish strong relationships
- Communicate with customers in English and Hindi
- Provide exceptional customer service and resolve technical issues
- Collaborate with teams to resolve customer queries
- Excellent communication and negotiation skills in English and Hindi
- Good work ethics and calm attitude
- Ability to manage escalations and queries efficiently