
Customer Experience Associate
1 week ago
Gain valuable experience in driving customer-centric strategies for a leading brand.
Job Responsibilities:- Manage the customer database, ensuring accurate and up-to-date information for effective communication and analysis.
- Implement and maintain CRM software, troubleshooting technical issues that may arise.
- Collaborate with cross-functional teams to develop targeted marketing campaigns, leveraging customer insights and segmentation.
- Analyze customer data to identify trends and opportunities, providing actionable recommendations to enhance customer satisfaction and retention.
- Design and execute surveys and feedback mechanisms to gather valuable customer insights, contributing to the development of our brand strategy.
- Create reports and dashboards to track key CRM metrics, providing regular updates to the management team.
- Stay current with industry trends and best practices in CRM, bringing fresh ideas and innovative approaches to enhance customer engagement strategies.
- Effective Communication
- MS-Excel
- Earn certifications in these skills
- Full-time, in-office internship
- Eligibility for certificate, letter of recommendation, and informal dress code
We offer 5 days a week work schedule.
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Customer Experience Associate
1 week ago
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Customer Experience Associate
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Customer Service Associate
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Customer Support Associate
2 weeks ago
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