
Customer Experience Associate
1 week ago
Job Role - Customer Experience Associate
Working Hours - Flexible US Shifts
The ideal candidate is a people person, with excellent communication and problem-solving skills.
Responsibilities:
- Engage with customers via phone, email, and chat
- Provide expert answers to product-related queries
- Collaborate with internal teams to meet customer needs
- Enter data accurately in various platforms
Qualifications:
- Minimum 1-3 years' experience in US work environment
- Strong phone etiquette and verbal, written, and interpersonal skills
- Ability to multitask, prioritize, and organize work effectively
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