Support Professional

1 week ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000
Customer Service Associate

We seek a skilled professional to handle customer inquiries and provide exceptional service.

Key Responsibilities:
  • Manage high-volume customer interactions and generate new business opportunities by identifying customer needs and delivering solutions.
  • Build lasting relationships with customers through effective communication, ensuring accurate and timely resolution of issues.
  • Meet individual sales targets and service level agreements while addressing customer complaints and offering suitable alternatives within established timeframes.
Requirements:
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in computer software and technology used for customer service and sales.

Additional Information: Our ideal candidate will possess a strong ability to multitask and maintain a positive attitude in a dynamic customer-facing environment.

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