Technical Support Professional
2 days ago
The ideal candidate will have a solid understanding of computer systems and networks, as well as excellent analytical and problem-solving skills. They must be able to work effectively in a team environment and possess strong communication skills.
In this role, you will be responsible for providing technical support to our customers, troubleshooting issues, and implementing solutions. You will also assist in the development and implementation of new technologies and processes.
To succeed in this position, you should have experience working with various software and hardware platforms, including Windows, Mac, and Linux. Additionally, you should be familiar with networking protocols and have a basic understanding of database management systems.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
Required Skills:
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Preferred Qualifications:
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
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