Luxury Relationship Manager

4 days ago


Jaipur, Rajasthan, India beBeeRelationship Full time ₹ 4,00,000 - ₹ 7,00,000
Job Title: Relationship Builder

We are seeking a proactive and detail-oriented individual to manage client relationships and ensure an exceptional experience for luxury clientele.

About the Role:
  • Manage client interactions via calls, WhatsApp, email, and in-person communication.
  • Provide timely, professional, and solution-oriented responses.
  • Maintain customer records, order details, and communication logs accurately.
  • Plan and execute CRM campaigns to drive client retention.
  • Track and analyze customer interactions to provide actionable insights.
  • Identify recurring issues and support process improvement initiatives.
  • Work closely with sales, marketing, and production teams to resolve client queries.
  • Build and maintain strong relationships with high-value clients.
  • Report on customer trends, feedback, and loyalty metrics to leadership.
Requirements:
  • Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
  • Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
  • Attributes: Customer-focused, organized, proactive, and solution-driven.
Why Choose Us?
  • Contribute to enhancing customer journeys and loyalty programs.
  • Grow in a professional, collaborative, and growth-oriented environment.
  • Enjoy a dynamic work culture that values employee development.

Key Responsibilities: Client Relationship Management, CRM Campaigns, Process Improvement, Team Collaboration, Client Reporting.

Required Skills: CRM Tools, MS Office, Communication, Interpersonal Skills, Problem-Solving, Time Management.



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