Strategic Training Manager
2 days ago
Job Overview
">The Strategic Training Manager role at FinTech is an exciting opportunity to design and deliver impactful training programs, driving operational excellence and enhancing organizational capabilities.
">About the Job
">This role focuses on designing and delivering effective training solutions that meet business objectives. The ideal candidate will have a full-time MBA with 4+ years of experience in Learning & Development, and broad exposure to HR domains such as Organization Development, Talent Management, and Employee Engagement.
">Key Responsibilities
">- ">
- Design, evaluate, and deliver training programs to meet organizational and business objectives.">
- Develop comprehensive training materials, including course outlines, presentations, role-play scenarios, and reference guides, aligned with company policies and product offerings.">
- Lead training programs focused on operational processes, systems, and procedures.">
- Monitor customer interactions (call recordings and live sessions) to identify strengths and areas of improvement.">
- Implement learning assessments and effectiveness testing to evaluate achievement of training objectives.">
- Continuously enhance training programs by incorporating new technologies and best practices.">
- Maintain detailed records of training sessions, attendance, and trainee performance evaluations.">
- Collaborate with HR and Training teams on various organizational projects.">
Stakeholder Management
">- ">
- Engage with stakeholders to ensure effective implementation of the training strategy.">
- Evaluate large-scale learning requirements and devise appropriate training solutions.">
- Streamline and manage training operations for optimal efficiency.">
- Develop and implement processes for trainer empanelment, enrolment, and enablement.">
Project Management
">- ">
- Design and manage evaluation feedback mechanisms to continuously improve training programs.">
- Drive initiatives that align learning strategies with business goals and corporate objectives.">
Why Work with Us?
">FinTech values innovation, fosters professional growth, and prioritizes excellence in learning and development.
">Salary
">$120,000 - $180,000 per annum, depending on experience.
">Benefits
">We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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