Customer Support Professional for Data-Driven Process Optimization
6 days ago
At 2coms, we are seeking a skilled Customer Care Support Specialist to join our team in Bangalore. This role involves providing exceptional customer support through data analysis and troubleshooting.
Key Responsibilities- Data Analysis and Troubleshooting: Utilize Microsoft SQL for querying and resolving customer issues.
- Process Improvement: Manage and improve data-driven processes to enhance customer experience.
- Collaboration: Work collaboratively with cross-functional teams to resolve technical issues.
We are looking for a candidate with 4 years of relevant experience in Customer Support and Microsoft SQL & Data-driven process. Proficiency in Microsoft SQL, knowledge of data-driven processes and support methodologies, and strong problem-solving skills are essential.
The ideal candidate should also have excellent communication and interpersonal skills, as well as the ability to work in a dynamic, customer-centric environment.
BenefitsThis role offers a competitive salary of ₹12,00,000 - ₹18,00,000 per annum, depending on experience. The company also provides a hybrid (remote and on-site) work model and rotational shifts.
-
Data-Driven Customer Experience Lead
1 day ago
Bengaluru, Karnataka, India Hevo Data Full timeAbout Hevo Data:We are a leading provider of fully managed Automated Pipelines, used by thousands of data-driven companies worldwide. Our mission is to enable every company to be data-driven, and we're looking for an experienced Customer Experience Lead to join our team.As a Customer Experience Lead at Hevo Data, you will be responsible for ensuring...
-
Data Driven Marketing Insights Professional
2 weeks ago
Bengaluru, Karnataka, India Risk Resources LLP Full timeRisk Resources LLP is seeking a skilled Data Driven Marketing Insights Professional to join our team.Job DescriptionWe are looking for a talented individual who can leverage data to drive strategic marketing decisions and optimize business performance. The ideal candidate will have experience in developing and implementing statistical models and predictive...
-
Data-Driven Audit Professional
2 days ago
Bengaluru, Karnataka, India WELLS FARGO BANK Full timeOverviewWelcome to Wells Fargo Bank, a leading global financial services company. As a Senior Analytics Consultant, you will be part of our Audit Innovation and Analytics team, supporting all line of business teams for analytics, innovation, automation, and data science, virtual solutions.We are seeking an experienced professional with 4+ years of Analytics...
-
Process Excellence Specialist
3 weeks ago
Bengaluru, Karnataka, India FRI FIL India Business and Research Services Private Limited Full timeAbout the RoleWe are seeking an experienced Process Excellence Specialist to join our team, playing a key role in driving process simplification and optimization across Fidelity's operations.Key ResponsibilitiesCollaborate with PEX Leads to design and execute improvement solutions leveraging Low Code No Code tools, such as Power Platform, to drive process...
-
Data Process Optimization Specialist
7 days ago
Bengaluru, Karnataka, India HikeOn Technologies Private Limited Full timeHikeOn Technologies Private Limited is seeking a skilled Data Process Optimization Specialist to drive data-driven decision-making and process optimization within the organization.Job DescriptionThe ideal candidate will have a proven track record of analyzing, designing, and improving business processes related to data management and utilization. Key...
-
Customer Support Specialist
4 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeJob Title: Customer Support SpecialistJob Summary:NTT DATA is seeking a Customer Support Specialist to join our team in Bangalore, India. As a Customer Support Specialist, you will provide exceptional IT service desk support to end-users for various IT devices, applications, or processes.Responsibilities:Provide technical support and guidance to end-users...
-
Bengaluru, Karnataka, India Zendesk Full timeWe are seeking a highly skilled Marketing Analytics Lead to join our team at Zendesk.About the RoleThis is a critical leadership position responsible for driving data-driven decision-making across our marketing organization.Key ResponsibilitiesDevelop and maintain a best-in-class analytics ecosystem, enabling seamless access to insights and data-driven...
-
Data Analyst
1 month ago
Bengaluru, Karnataka, India NTT DATA Services Full timeAbout the RoleWe are seeking a highly skilled Data & Analytics - Supply Chain professional to join our team in Bangalore, India. As a key member of our Supply Chain Consulting team, you will work closely with clients to design, manage, and deliver analysis-driven supply chain design/optimization recommendations.ResponsibilitiesPerform data ETL, build supply...
-
Data Analyst
4 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeSupply Chain Data Expert - AnalyticsAbout the RoleWe are seeking a highly skilled Supply Chain Data Expert to join our team in Bangalore, India. As a key member of our team, you will be responsible for analyzing and optimizing supply chain operations to drive business growth and efficiency.Key ResponsibilitiesAnalyze large datasets to identify trends and...
-
Manufacturing Process Optimizer
7 days ago
Bengaluru, Karnataka, India Kennametal Full timeAbout KennametalKennametal is a global leader in industrial technology, delivering productivity to customers through materials science, tooling and wear-resistant solutions. With over 80 years of experience, the company serves clients across various industries, including aerospace and defense, earthworks, energy, general engineering and transportation.Job...
-
Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeA key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...
-
Customer Service Manager
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeJob Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...
-
Process Optimization Specialist
7 days ago
Bengaluru, Karnataka, India SAP Full timeJob OverviewSAP Enterprise Cloud Services is a dynamic organization that offers and provides real-time cloud platform, infrastructure, and managed services focusing on fast time-to-value at reduced cost and risk.Salary EstimateThe estimated annual salary for this position is between $100,000 and $150,000, depending on experience and qualifications.About the...
-
Bengaluru, Karnataka, India Hevo Data Full timeAbout the Role:We are seeking an experienced CX Manager to join our team at Hevo Data. As a CX Manager, you will be responsible for ensuring top-class customer experience, minimizing escalations, and collaborating with the Product and Engineering teams to resolve tickets quickly and with quality.Key Responsibilities:Ensure top-class customer...
-
Customer Support Professional
4 weeks ago
Bengaluru, Karnataka, India One Point One Solutions Full timeJob Title: Customer Support ProfessionalWe're looking for a Customer Support Professional to join our team at One Point One Solutions. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:Provide top-notch customer support through various communication...
-
Customer Support Voice Process Professional
2 weeks ago
Bengaluru, Karnataka, India CapTalent HR Full timeJob SummaryWe are seeking a highly skilled Customer Support Voice Process Professional to join our team at CapTalent HR in Bellandur, Bangalore. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing exceptional support via voice calls.This is an excellent opportunity for individuals who are...
-
Customer Support Professional
3 weeks ago
Bengaluru, Karnataka, India Lumen Technologies Full timeAt Lumen, we are seeking a Customer Support Professional to join our team. As a critical member of our support team, you will be responsible for delivering exceptional customer service and owning the experience for our valued customers.This exciting opportunity will allow you to exercise your excellent sales and service skills while growing within a leading...
-
Data Driven Decision Maker
2 days ago
Bengaluru, Karnataka, India Aarki Full timeAbout AarkiAarki is an innovative AI company that specializes in developing cutting-edge advertising solutions to drive mobile revenue growth. Leveraging AI, we identify audiences in a privacy-first world by utilizing trillions of contextual bidding signals coupled with proprietary behavioral models.Our audience engagement platform encompasses a full-service...
-
Customer Support Professional
7 days ago
Bengaluru, Karnataka, India Startek Full timeSenior Executive Position at StartekWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Support Associate in Bengaluru.About the RoleThis is an exceptional opportunity for a skilled professional to provide exceptional customer service and support to our clients.As a primary point of contact, you will be...
-
Data Insights Engineer
2 days ago
Bengaluru, Karnataka, India Wayfair Full timeWelcome to Wayfair, one of the world's largest online destinations for home goods. We are a dynamic and fast-paced company that values innovation and customer satisfaction. As a Senior Analyst on our Advanced Analytics & Insights team, you will play a key role in optimizing customer behavior on our website and mobile application.About the RoleWe are...