International Voice Process Customer Service Representative

7 days ago

Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients through various communication channels.

Job Summary:

The successful candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and handle multiple priorities. You will be responsible for managing customer inquiries, resolving issues, and escalating complex problems to senior team members.

About the Role:

This is an exciting opportunity for a talented individual to join our dynamic team and contribute to delivering high-quality customer experiences. If you have a passion for customer service, are highly organized, and possess excellent communication skills, we want to hear from you

Key Responsibilities:

  • Manage customer inquiries and resolve issues promptly and professionally
  • Elevate complex issues to senior team members as required
  • Maintain accurate records of customer interactions and communications
  • Collaborate with internal teams to ensure seamless resolution of customer issues
  • Meet or exceed performance metrics and quality standards

Requirements:

To be successful in this role, you will need to have:

  • A bachelor's degree in any discipline
  • At least 1-3 years of experience in a customer-facing role
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Proficiency in English language (speaking, reading, and writing)

Benefits:

In addition to a competitive salary and benefits package, we offer:

  • Ongoing training and development opportunities
  • A collaborative and supportive team environment
  • The chance to make a real impact on customer satisfaction and loyalty

Contact Information:

Please submit your application, including your resume and cover letter, to [HR Email] by [Deadline]. We look forward to hearing from you

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