Customer Service Representative

4 days ago

Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Customer Service Representative

About the Job:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone calls, ensuring that customers' inquiries are resolved efficiently and effectively.

Responsibilities:

  • Assess and resolve customer inquiries, requests, and complaints primarily over the telephone, ensuring customer satisfaction.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.

Requirements:

  • Strong verbal and written communication skills.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience.
  • Professional, courteous, friendly, and empathetic demeanor.
  • Active listening skills.
  • Good data entry & typing skills.
  • Ability to multi-task.
  • Capable of handling fast-paced, innovative, and constantly changing environment.
  • Team player with ability to contribute to process improvement ideas.

Education and Experience:

  • Graduation (any stream).
  • At least 6 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title:Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to provide exceptional customer service and support to our clients.

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000

    Job TitleCustomer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.As a Customer Service...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 32,00,000 - ₹ 48,00,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled professional to handle customer inquiries and provide timely resolutions.Key Responsibilities:Manage a team of representatives offering customer support, ensuring excellent service deliveryOversee the customer service process, identifying areas for improvementResolve customer complaints...

  • Customer Service Representative

    4 days ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Customer Service Representative to join our team. As an Executive - Customer Service, you will be the first point of contact for customers and play a critical role in providing exceptional customer service.

  • Customer Service Representative

    4 days ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and courteous customer service representative to join our team.This is an excellent opportunity for individuals who enjoy interacting with people and resolving issues in a professional manner.Key Responsibilities:Provide exceptional customer support via phone, email, or chat.Respond to...

  • Customer Service Representative

    1 day ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 20,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and professional customer service representative to join our team.Responding promptly to customer inquiries in a timely and effective manner.Communicating with customers through various channels, including phone, email, and chat.Acknowledging and resolving customer complaints in a fair and...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomer Service Full time ₹ 18,000 - ₹ 20,000

    Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Summary:">A Front Office Associate is responsible for delivering exceptional customer service and ensuring a seamless guest experience.">Duties and Responsibilities:">Assist the Front Office Manager with daily operations, providing prompt and efficient service to guests.Ensure the team is informed of any relevant feedback from guests or other...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Opportunity: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will possess strong communication skills, be adaptable to changing situations, and have the ability to work well under pressure.This is an exciting opportunity for...

  • Sales and Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Sales and Customer Service RepresentativeThis is an exciting opportunity to work in a fast-paced sales and customer service environment. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers through various channels including phone, email, and chat.