Customer Service Representative

2 weeks ago


Lucknow, Uttar Pradesh, India AccorHotel Full time

Job Summary

We are seeking a skilled Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Provide proficient and professional Food & Beverage service to guests, meeting and exceeding their expectations.
  • Welcome guests by greeting them as per the standards.
  • Bring any matters affecting the hotel's interests to the attention of management.

Qualifications

  • 1+ years' industry experience in upmarket brands with a minimum of 1 year in a similar role.
  • Strong Operational/Technical Knowledge.
  • Good Communication skills.

What We Offer

  • An opportunity to work with a world-renowned hospitality group.
  • A captivating and rewarding experience working alongside passionate professionals.
  • A range of exclusive Heartist Benefits.
  • A culture that values diversity, equity, and inclusion.


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