Customer Service Representative
3 weeks ago
Job Title: Customer Care Executive
Company: Medhaj Techno Concept Pvt. Ltd.
Job Overview:
Medhaj Techno Concept Pvt. Ltd. is seeking a skilled Customer Care Executive to provide exceptional customer service and support.
Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, and chat
- Provide product information and solutions to customers
- Manage customer complaints and escalate issues when necessary
- Meet or exceed customer satisfaction and sales targets
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
Requirements:
- 12th pass or Graduate in any discipline
- 0-2 years of experience in customer care or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong customer service skills and positive attitude
- Proficiency in MS Office and CRM software
How to Apply: If you are a motivated and customer-focused individual, please send your resume and cover letter to cv@medhaj.com or call us at 8090554086.
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