Customer Service Representative

3 weeks ago


Lucknow, Uttar Pradesh, India Medhaj Techno Concept Pvt. Ltd. Full time

Job Title: Customer Care Executive

Company: Medhaj Techno Concept Pvt. Ltd.

Job Overview:

Medhaj Techno Concept Pvt. Ltd. is seeking a skilled Customer Care Executive to provide exceptional customer service and support.

Responsibilities:

  • Handle customer inquiries and resolve issues via phone, email, and chat
  • Provide product information and solutions to customers
  • Manage customer complaints and escalate issues when necessary
  • Meet or exceed customer satisfaction and sales targets
  • Collaborate with internal teams to resolve customer issues
  • Maintain accurate records of customer interactions

Requirements:

  • 12th pass or Graduate in any discipline
  • 0-2 years of experience in customer care or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills and positive attitude
  • Proficiency in MS Office and CRM software

How to Apply: If you are a motivated and customer-focused individual, please send your resume and cover letter to cv@medhaj.com or call us at 8090554086.



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