Customer Service Representative

3 weeks ago


Lucknow, Uttar Pradesh, India Naukri Hunter Full time
Job Summary

Serve as the primary point of contact for patients and families, providing exceptional customer service and support.

Key Responsibilities

  • Respond to incoming calls and provide information about hospital facilities and services.
  • Transfer calls to the correct extension and handle calls when the recipient is unavailable.
  • Handle emergency situations, such as code blue and bomb threats.
  • Coordinate appointments with doctors and radiological tests.

Requirements

The ideal candidate will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment.



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