Customer Service Associate

3 weeks ago


Lucknow, Uttar Pradesh, India SHININGSTARS INSTITUTIONS AND TRAVELS PRIVATE LIMITED Full time
Job Title: Customer Service Representative

At ShiningStars Institutions and Travels Private Limited, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer queries and issues in a timely and professional manner. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Resolve customer queries and issues via phone, email, or chat
  • Provide product information and answer customer questions
  • Escalate complex issues to senior team members or supervisors
  • Meet or exceed customer satisfaction targets

Requirements:
  • Any graduate can apply
  • Freshers/experience both can apply
  • Must be comfortable with work from office
  • Must be fluent in English
  • Candidate should know what is customer service

Working Conditions:
  • 6 days a week
  • Rotational shifts for boys, day shifts for girls

Salary:
  • For freshers: 14k CTC (1.68 LPA)
  • For experience: up to 20k CTC (2.4 LPA)

How to Apply:
Contact our recruitment desk at 8810930313, 8881378915, 9569902470, 8418082660, 7355013912, 9696714723, or 6392691307 for more information.

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