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Business Operations Manager

1 month ago

Navi Mumbai, Maharashtra, India Acrotrend Full time
Job Title: Sr. Business Operations Executive

We are seeking a highly skilled and experienced Sr. Business Operations Executive to join our team at Acrotrend. As a key member of our operations team, you will be responsible for maintaining client documentation, managing rate cards, and ensuring compliance with security and regulatory requirements.

Key Responsibilities:
  • Maintain accurate and up-to-date client documentation, including Master Service Agreements (MSAs), Statements of Work (SOWs), and security and compliance documentation.
  • Manage rate cards and ensure timely updates.
  • Maintain partner documentation, including MSAs and Non-Disclosure Agreements (NDAs).
  • Manage documentation packs for allocated partner consultants, including SOWs, NDAs, and other relevant documents.
  • Maintain and manage contractor documentation, including contract documents.
Weekly PMO Activities:
  • Generate and share weekly project timesheet reports with relevant stakeholders.
  • Update and share weekly budget tracking reports.
  • Handle fortnightly invoicing for clients and share information with required stakeholders.
  • Manage project milestone invoicing as needed.
  • Ensure timesheet compliance by tracking weekly submissions for completeness and flagging non-compliance to relevant stakeholders.
Monthly PMO Activities:
  • Generate and share monthly project timesheet reports with relevant stakeholders.
  • Update and share weekly budget tracking reports.
  • Handle monthly invoicing for clients and share information with required stakeholders.
  • Ensure timesheet compliance by sharing consolidated monthly reports tracking submissions and flagging non-compliance for UK FTE, India FTE, partners, and contractors.
  • Present a consolidated monthly forecast vs. actual revenue summary to management across client accounts.
  • Present monthly client account level P/L.
  • Reconcile partner invoices against timesheets and notify any discrepancies to the Partner Manager and Finance Director.
  • Send monthly payment summaries for approval before the pay run.
  • Manage contracts by flagging end dates for any partner or individual contracts expiring in the coming month.
Statement of Work (SOW) Management:
  • Client SOW Process:
    • Generate SOW numbers.
    • Send SOWs through ShareFile/Email and track approvals.
    • Follow up on Purchase Orders and flag SOW expiries a month in advance.
    • Handle invoicing on agreed milestones (mostly monthly) and track overdue invoices for follow-up until closure.
  • Partner SOW Process:
    • Generate SOW numbers.
    • Send SOWs through ShareFile/Email and track approvals.
    • Flag SOW expiries a month in advance.

We are looking for a highly skilled and experienced Sr. Business Operations Executive to join our team at Acrotrend. If you have a strong understanding of financial reporting, expertise in analyzing financial data, and excellent organizational and technical skills, we encourage you to apply.

We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a chance to work with a successful and mission-driven company. If you are a resourceful and creative individual who embodies the values of Acrotrend, we would love to hear from you.