Desktop Support Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Desktop Support Engineer to join our team at Aricent. The successful candidate will be responsible for providing technical support and maintenance for our IT infrastructure, including servers, network devices, and desktop computers.
Key Responsibilities:
- Provide technical support and maintenance for IT infrastructure, including servers, network devices, and desktop computers.
- Configure and troubleshoot network devices, including routers, switches, and firewalls.
- Install, configure, and troubleshoot desktop computers and laptops.
- Manage and maintain IT assets, including software and hardware.
- Provide technical support and training to end-users.
- Collaborate with other teams to resolve technical issues and improve IT infrastructure.
Requirements:
- Proven work experience as a Desktop Support Engineer.
- Hands-on experience with Windows/Linux/Mac OS environments.
- Working knowledge of office automation products and computer peripherals.
- Knowledge of network security practices and anti-virus programs.
- Ability to work in rotational shifts and night shifts.
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.
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