Renewals Specialist

2 days ago


Ellore, Andhra Pradesh, India beBeeAnalytical Full time ₹ 60,00,000 - ₹ 1,20,00,000

Renewals Specialist

This role requires operational excellence, meticulous record-keeping and task management.

The ideal candidate will have extensive experience utilizing tools like Salesforce, Gainsight, and Conga related to contract generation.

Key Responsibilities:

We are looking for someone who can collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation.

They must be able to analyze client data within various internal and external tools to gather supporting information needed to create documentation.

Strong working relationships across Sales, Product and Customer Success teams are essential.

Other duties as assigned.

Experience:

We require 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process for a high-growth SaaS company.

A track record of exceeding KPIs is mandatory.

Familiarity with CRM and renewal management software is a MUST (e.g., Salesforce, Gainsight, and Conga).

Educational Requirements:

An Associate or Bachelor's degree preferred

Knowledge & Skills, Ability:

We need a self-starter with a proven track record of driving customer success in SaaS companies and/or project management and driving adoption of technology within an organization.

Ability to multitask, prioritize, and scale is crucial.

Highly data-driven with a commitment to understanding the renewal lifecycle, ability to create customized documentation for clients at scale.

Strong presentation, excellent verbal and written communication skills required.

Flexible, adaptable team player with strong interpersonal skills.



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