Renewable Energy Support Specialist

2 weeks ago


Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 6,00,000

Community Solar Solutions Technical Specialist

Job Description:

We are passionate about empowering communities across Australia to adopt community-powered solar solutions. Our team combines cutting-edge technology with Aussie values of independence and fairness.

  • Provide high-level technical support for installation companies, customers, and manufacturers, including troubleshooting, problem resolution, and RMA's.
  • Handle and log all technical calls and emails.
  • Perform installation quality checks and collect installer feedback.
  • Maintain CRM records and prioritize customer service and maintenance requests.
  • Evaluate and escalate critical issues to the Construction Manager.
  • Track post-installation smart meter applications.

Our ideal candidate has experience in the solar industry or education in renewable energy, strong communication and interpersonal skills, and a background in engineering, technical support, or service engineering. Knowledge of solar systems, battery technology, and electrical diagrams is essential, as well as familiarity with CRM tools and MS Office. A self-motivated problem-solver with flexibility regarding working hours is also required.

Requirements:
  • Experience in solar industry or renewable energy education.
  • Strong communication and interpersonal skills.
  • Engineering, technical support, or service engineering background.
  • Solar system knowledge, battery technology, and electrical diagrams expertise.
  • Familiarity with CRM tools and MS Office.
  • Problem-solving mindset and flexibility.

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