Travel Consultant Expert
4 weeks ago
Job Title: Travel Consultant
Job Summary:
We are seeking a skilled Travel Consultant to join our team at Best & Less Travel Pty Ltd. As a Travel Consultant, you will be responsible for determining clients' travel requirements and advising on itineraries based on best routes and cost.
Key Responsibilities:
- Determine clients' travel requirements and advise on itineraries
- Make and confirm reservations using GDS
- Notify clients of travel dates, baggage limits, special requests, and other relevant information
- Interpret fare rules and advise clients on fare rules and conditions
- Collect payments and issue clients' receipts and relevant documentation
- Advise schedule changes to clients in a timely manner
- Follow internal workflows using CRM and mid-office applications
- Make follow-ups and convince clients
Requirements:
- Minimum of two years of experience as a Travel Consultant
- Fluency in English
- Proficiency in GDS
- Computer literacy, familiarity with Microsoft Office or Google Docs
- Familiarity with any CRM
- Good communication skills and customer service skills
Qualifications:
- Graduate in any discipline
- IATA Qualification or Equivalent along with Industry Experience
Competencies:
- Good communication skills
- Willingness and ability to learn
- Good analytic thinking and team skills
Benefits:
- Salary package - best of industry
- Incentives
- Provident fund
- Generous leave entitlements
Job Type: Full-time
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