Travel Industry Professional

1 week ago


Delhi, Delhi, India Best & Less Travel Pty LTd. Full time

Job Title: Travel Consultant

Job Summary:

We are seeking a highly skilled Travel Consultant to join our team at Best & Less Travel Pty Ltd. As a Travel Consultant, you will be responsible for providing exceptional customer service and travel expertise to our clients.

Key Responsibilities:

  • Determine clients' travel requirements and advise on the best routes and cost-effective options.
  • Make and confirm travel reservations using Global Distribution Systems (GDS).
  • Notify clients of travel dates, baggage limits, special requests, visa requirements, and other relevant information.
  • Interpret fare rules and advise clients on conditions and restrictions.
  • Collect payments and issue receipts, tickets, and relevant documentation.
  • Advise clients of schedule changes in a timely manner.
  • Follow internal workflows using CRM and mid-office applications.
  • Make follow-ups and convince clients to book their travel arrangements.

Requirements:

  • Minimum of two years of experience as a Travel Consultant.
  • Fluency in English.
  • Proficiency in GDS.
  • Computer literacy, familiarity with Microsoft Office or Google Docs.
  • Familiarity with any Customer Relationship Management (CRM) system.
  • Good communication and customer service skills.
  • Willingness and ability to learn.

Qualifications:

  • Graduate in any discipline.
  • IATA Qualification or equivalent along with industry experience.

Competencies:

  • Good communication skills.
  • Willingness and ability to learn.
  • Good analytical thinking and team skills.

Benefits:

  • Salary package - best of industry.
  • Incentives.
  • Provident fund.
  • Generous leave entitlements.

Job Type: Full-time



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