Travel Industry Expert

2 weeks ago


Delhi, Delhi, India Travel Junky Full time

We are seeking a skilled Travel Planning Specialist to join our team at Travel Junky.

About the Role

As a Travel Planning Specialist, you will be responsible for promoting and booking travel arrangements for clients. Your goal will be to enhance client satisfaction and acquire a dedicated clientele.

  1. Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
  2. Determine clients' specifications and wishes, then suggest suitable travel packages or services.
  3. Organize travels from beginning to end, booking tickets and accommodation, securing rental transportation, etc.
  4. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.).
  5. Collect deposits and balances.
  6. Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  7. Handle unforeseen problems and complaints, determining eligibility for money returns.
  8. Attend conferences to maintain familiarity with tourism trends.
  9. Create and update electronic records of clients.
  10. Maintain relationships with key persons.
  11. Keep financial statements and documents.
  12. Reach revenue and profit targets.
Requirements
  • Proven working experience as a Travel Planning Specialist.
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
  • Proficiency in English; knowledge of additional languages is an advantage.
  • Exemplary sales skills and customer-oriented approach.
  • Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc.).
  • Ability to present, persuade, and communicate effectively.
  • Demonstrable ability to handle crises.
  • Degree in Hospitality, Travel, Tourism, Business, or relevant field.
  • Candidates with personal travel experience will be preferred.


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