Travel Consultant Professional
1 week ago
About the Job:
We are seeking a skilled Travel Sales Consultant to join our team at TOW. As a Travel Sales Consultant, you will play a crucial role in organizing and securing reservations for flights, hotels, travel excursions, and vacation packages. Your expertise will be utilized to customize client vacations by liaising with contacts at global properties to meet specific travel needs.
Responsibilities:
- Utilize expert knowledge to organize and secure reservations for flights, hotels, travel excursions, and vacation packages
- Customize client vacations by liaising with contacts at global properties to meet specific travel needs
- Sell outbound destinations such as Singapore, Thailand, Malaysia, Bali, Dubai, Maldives, Mauritius, and others in a B2C environment
- Recommend dining options, sightseeing spots, and coordinate travel discounts
- Assist clients throughout their travel planning and journey
- Develop and promote promotional materials for itinerary tour packages and all-inclusive adventures
- Address unexpected issues and manage complaints, evaluating eligibility for refunds when necessary
- Ensure accuracy and completeness of travel policies and procedural documentation
- Prepare travel authorizations in adherence to agency travel regulations
- Conduct timely follow-ups with customers as promised
- Provide proactive feedback to management to mitigate future customer issues
- Maintain a strong work ethic and positive demeanor, paying meticulous attention to detail
- References are highly appreciated as we strive for excellence in every journey we plan
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