Current jobs related to Incident Response Manager - Pune, Maharashtra - beBeeProblem

  • Incident Response Analyst

    2 weeks ago

    Pune, Maharashtra, India Flexability Hr Solutions Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Experience Required-Incident management, managing alerts end to end or incidents happening, Investigation & Analysis, remediation action to IT provider, Crisis Management Support, Automation Integration, Remediation & ContainmentConduct detailed investigations into security alerts to determine the scope, impact, and root cause of incidents. Utilize Microsoft...

  • Incident Response Coordinator

    2 weeks ago

    Pune, Maharashtra, India beBeeincidentManagement Full time ₹ 1,04,000 - ₹ 1,30,878

    Incident Management SpecialistWe are seeking an experienced professional to fill the role of Incident Management Specialist. The ideal candidate will possess a strong understanding of IT Service Management principles, including ITIL.This position requires the ability to respond promptly to reported incidents, accurately identify their root causes, and...

  • Incident Manager

    6 days ago

    Pune, Maharashtra, India Exela Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title & SummaryAs an Incident Manager at XBP Global, you will serve as the primary point of accountability for restoring normal service operations as quickly as possible following service disruptions. You will lead cross-functional incident response teams, coordinate resolution activities, and ensure minimal impact on business operations. This role...

  • incident-management-professional

    1 week ago

    Pune, Maharashtra, India beBeeIncident Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleIncident Manager Role SummaryWe are seeking a skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for managing and coordinating the response to major incidents that impact our business.Coordinate incident response activities to minimize business impact.Communicate effectively with stakeholders to provide timely...

  • Incident Management Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeIncident Full time ₹ 10,00,000 - ₹ 17,50,000

    As a key member of our organization, you will play a vital role in ensuring the seamless management and communication of incidents throughout their lifecycle. Your primary responsibility will be to guarantee that all protocols are diligently followed.Key Responsibilities:Develop and implement incident management processes to ensure timely and effective...

  • Incident Management Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeIncidentManagement Full time

    Incident Management SpecialistAbout the Role:We are seeking an experienced Incident Management Specialist to join our team. The ideal candidate will have a strong background in incident management principles, procedures, and techniques.Key Responsibilities:Act as focal point for incident review and escalation if necessary.Support a computer operations...

  • Major Incident Manager

    2 weeks ago

    Pune, Maharashtra, India Michelin Full time US$ 90,000 - US$ 1,20,000 per year

    Major Incident Manager Required Technical Skills:Incident & problem managementITSMTicketing tools (Any of these ServiceNow, Zendesk, Jira)Understanding of IT support, applicationsPreferred Skills: ITIL V4 Preferred This Job Profile involves 24*7 rotational shift for Asia, Europe and Americas.The MIM will be responsible for managing major incidents...

  • Senior Incident Manager

    2 weeks ago

    Pune, Maharashtra, India FIS Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Senior Incident Manager - 24/7 Rotational Shifts - 8 to 12 Yrs ExperienceAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...

  • Incident Management Professional

    1 week ago

    Pune, Maharashtra, India Outworx Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Level: L2+L3Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk.Receive and log incidents via phone, email, and web in SNOW Portal.Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT).Lead and facilitate incident calls with full ownership until...

  • Incident Manager

    2 weeks ago

    Pune, Maharashtra, India Epiq Softech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Ensures that IT services are delivered effectively and efficiently. Incident and Problem Management are services under the ITIL Service Operation process. Responsible for working with small to medium service deficiencies to ensure that normal service operation is restored as quickly as possible and minimize adverse impact on the business. Responsible for...

Incident Response Manager

3 weeks ago

Pune, Maharashtra, India beBeeProblem Full time US$ 90,000 - US$ 1,20,000
Job Title: Senior Incident and Problem Manager

This is a senior-level position responsible for managing incident and problem management processes across the enterprise. The role involves acting as a focal point for incident review and escalation, supporting computer operations environment to meet service level agreements, and working with various levels of management on a day-to-day basis.

Key Responsibilities:
  • Manage incident and problem management processes across the enterprise.
  • Act as focal point for incident review and escalation.
  • Support computer operations environment to meet service level agreements.
  • Work with various levels of management on a day-to-day basis.

Requirements:

  • 8 to 12 years of experience in incident management principles, procedures, and techniques.
  • Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL.
  • Strong knowledge of issue resolution and escalation practices, FIS products and services, and IT infrastructure.
  • Ability to apply analysis and creative thinking when solving problems and conflict.
  • Ability to provide acute attention to detail and communicate effectively to all levels within the organization.