Incident Management Specialist

2 days ago


Pune, Maharashtra, India beBeeIncident Full time ₹ 10,00,000 - ₹ 17,50,000

As a key member of our organization, you will play a vital role in ensuring the seamless management and communication of incidents throughout their lifecycle. Your primary responsibility will be to guarantee that all protocols are diligently followed.

Key Responsibilities:
  • Develop and implement incident management processes to ensure timely and effective resolution.
  • Collaborate with technical teams to identify and address root causes of incidents.
  • Supervise incident team members and allocate tasks efficiently to meet deadlines.
  • Analyze incident data to identify trends and areas for improvement.
  • Communicate incident status updates to stakeholders and escalate critical issues as needed.
  • Foster a culture of transparency and accountability within the incident management team.
  • Document and share knowledge gained from incidents to improve future response and mitigation strategies.


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