Incident Management Professional

We are seeking an experienced incident management professional to join our team in Pune. The successful candidate will be responsible for ensuring that the incident record is fully updated prior to problem management handover, ensuring that the required support staff is available for major incident resolution, and ensuring correct prioritization and...

Job TitleIncident Manager Role SummaryWe are seeking a skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for managing and coordinating the response to major incidents that impact our business.Coordinate incident response activities to minimize business impact.Communicate effectively with stakeholders to provide timely...

Job DescriptionProfessional Experience :10+ years of expertise in managing 24X7 IT services, operationsminimum 5+ years Hans on experience in incident Management of Cloud & SaaS Managed servicesProven experience in handling Major Incident Response and Resolution management, Cross functional co-ordination, Communication and stakeholder expectation...

Job Title: IT Incident Management SpecialistAbout the RoleWe are seeking a highly skilled IT Incident Management Specialist to join our team. The successful candidate will be responsible for mitigating the impact of unexpected incidents on our IT services, operations, and technological infrastructure.Key ResponsibilitiesDevelop and implement major incident...

Major Incident Manager Required Technical Skills:Incident & problem managementITSMTicketing tools (Any of these ServiceNow, Zendesk, Jira)Understanding of IT support, applicationsPreferred Skills: ITIL V4 Preferred This Job Profile involves 24*7 rotational shift for Asia, Europe and Americas.The MIM will be responsible for managing major incidents...

Incident Management SpecialistAbout the Role:We are seeking an experienced Incident Management Specialist to join our team. The ideal candidate will have a strong background in incident management principles, procedures, and techniques.Key Responsibilities:Act as focal point for incident review and escalation if necessary.Support a computer operations...

Job OverviewWe are seeking a skilled professional to manage critical incidents and ensure minimal disruption to our customers' business operations.Main ResponsibilitiesIDentify and classify major incidents based on impact and urgency, ensuring accurate and timely logging of tasks with internal and external support teams.Act as the central point of contact...

Senior Major Incident Manager Required Technical Skills:ITIL 4 Incident & Problem ManagementITSMTicketing tools (Any of these ServiceNow, Zendesk, Jira)Understanding of IT support, applicationsPreferred Skills:Major Incident ManagementThe MIM AIM will be responsible for managing major incidents worldwide. This involves:Lead the response to major incidents,...

As a key member of our organization, you will play a vital role in ensuring the seamless management and communication of incidents throughout their lifecycle. Your primary responsibility will be to guarantee that all protocols are diligently followed.Key Responsibilities:Develop and implement incident management processes to ensure timely and effective...

About This RoleWe are seeking a highly skilled and experienced professional to join our team as an Incident Manager. In this role, you will be responsible for ensuring that incidents are fully updated prior to problem management handover.