Incident Commander

3 days ago

Pune, Maharashtra, India HSBC Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist

In this role, you will:

  • The primary responsibility of the INCIDENT COMMANDER is to take the Operational lead on LEDGER Incidents primarily across the ASIA timezone
  • Help coordinate and oversee critical LEDGER deployments across key Finance periods + SSP for example
  • Build strong relationships with the Finance Service Resilience team to ensure we are complying to Best Practice and Controls
  • Build strong relationships with the LEDGER POD Leads + Principal Engineer to integrate practices and processes across the VSATT
  • Drive workstreams on TRCB (Technology Risk Control Board) to ensure LEDGERS applications come into compliance and remain in compliance
  • Help Develop and build a strong and robust Change Management framework that meets all controls requirements and matches the needs of the global VSATT
  • Overseeing effectiveness of controls to ensure compliance with HSBC Service Management and Infrastructure Build policies and standards of the services owned
  • Ensuring an effective engagement process is in place that is demonstrably adding value to all target stakeholders of the services owned

To be successful in this role, you should meet the following requirements:
- Good understanding of the FTP application
- Excellent problem management and incident management skills
- Excellent stakeholder management skills
- Excellent communication skills and team player
- Knowledge and experience on Mainframe, Open platform (e.g. Unix) and Database.
- Business knowledge of accounting (Ledger) and financial reporting

You'll achieve more when you join

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by – HSDI

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