Incident Management

Key ResponsibilitiesIncident Response & CoordinationLead and oversee the end-to-end incident management process, ensuring adherence to SLAs and minimizing downtime.Serve as the primary point of contact and authority during high-severity or major incidents.Coordinate efforts across technical, operational, and business teams to drive rapid incident...

Position Purpose BNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and...

Role : Incident And Change ManagerExperience : yearsLocation : MumbaiDefine, Adopt and deploy the SIAM and SIAM Practices in the account.Define incident and service request classification schemesRecord, classify and prioritize requests and incidents.Verify, approve and fulfil service requests.Investigate, diagnose and allocate incidents.Resolve and recover...

:Good knowledge on Incident management process overallUnderstanding of inter relation of IM and other ITIL processes Should have good knowledge on ticket audits backlogs and quality measuresShould have good knowledge on Problem Management and trend analysisShould have knowledge on multitower collaboration and work along until resolution Should have good...

Greetings from Future Focus InfotechWe have multiple opportunities Incident ManagerExp: 3+yrsLocation : Malad (Mumbai)Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client.A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: )If you are interested in above opportunity, send updated CV...

The IT Infrastructure Incident Manager oversees all unplanned IT service disruptions, ensuring swift resolution to minimize business impact. Requires strong coordination, communication, and to lead teams under pressure and maintain service quality.

Exp Range- 4 to 6 Location- MumbaiMust-Have**Good Knowledge of ITIL processesDocumentation skillsGood communicationGood interpersonal skills to work with different stakeholdersGood presentation skillsUnderstanding of ITIL processReady to work in 24x7 shift support window.Good-to-HaveBasic understanding of datacenter technologiesResponsibility of /...

LTTS IndiaMumbaiJob DescriptionJob Description: Level 2 Incident Response AnalystRole Overview:As a Level 2 Incident Response Analyst, you will play a pivotal role in enhancing the cybersecurity posture of Maharashtra. Your expertise will contribute to deep investigations, escalated incident handling, and proactive threat mitigation. This position requires 5...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior...