Technical Support Associate
3 days ago
About the Company :
HCLTech is a leading global technology company with over 219,000 people across 60 countries. Our capabilities are centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Our consolidated revenues as of June 2024 totaled $13.4 billion.
Job Description :
This role involves working in a non-voice customer service profile, where you will be responsible for resolving customer queries and issues.
Your key responsibilities include:
- Providing timely and effective support to customers through various communication channels.
- Resolving customer complaints and issues efficiently and effectively.
Qualifications and Skills :
To be successful in this role, you should have:
- A graduation degree from a recognized university.
- Excellent communication and interpersonal skills.
- Good typing speed and accuracy.
- Flexibility to work in shifts.
Working Conditions :
You will be based in Chennai and will have access to two-way cabs.
Compensation Package :
We offer a competitive compensation package, including a base salary of ₹12,50,000 per annum, which includes benefits such as medical insurance, provident fund, and other perks.
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